10 Business Lessons I Learned at Bars - Taken from entrepreneur.com
Back in college and my early 20s (when I actually had a social life), I tended to go out to parties and bars more often than I thought I “should.” My gut often told me that I should probably be studying, reading, exercising, sleeping, networking or otherwise engaging in productive activities that were more likely to directly advance my career. But I went out anyway. Those informal outings with my drinking buddies felt like a fun (and deserved) distraction from work rather than a process of self-development in and of itself.
In retrospect, I now
realize how formative those years of partying really were for my career. I
learned a ton of social lessons that have tremendously helped me later in life.
Of course, you
do not actually have to drink alcohol or go to bars to develop these
business socialization skills, but the fast-paced social environment involved
in nightlife does provide a great setting for that type of personal
development. This is an important lesson for passionate entrepreneurs who
become such workaholics that they forget the importance of socialization.
1. Be patient yet persistent.
We’ve all experienced
that frustrating moment when the bartender seems to be ignoring us in favor of
other customers. Veteran bar patrons handle this impression of rejection by
maintaining a visible presence and by making multiple (polite) attempts to gain
the bartender’s attention.
Just like in sales or
fundraising, people tend to serve our needs better when we project an air of
confidence and respectful persistence. Frequent bouts of rejection and recovery
build character.
2. Tip the bartender early.
Taking good care of
your service providers early in the night is the fastest way to improve your
quality of service as the night progresses. This same lesson goes for
employees, clients and investors. Recognizing people for their performance
(particularly in unexpected ways)
will improve both the quality of their work and the strength of your
relationship.
3. Fake it ‘til you make it.
At a trendy urban
night club, it’s often easy to feel like the shortest, ugliest, poorest,
worst-dressed or least cool person in the room. The dirty secret is
that every partygoer has felt one of these emotions at some
point. People who succeed socially (and in business) don’t necessarily
possess all the desired qualities from the outset. They simply succeed in
convincing themselves that they are awesome until other people start believing
it too.
4. Don’t always go for the most attractive girl (or guy).
One of my favorite
scenes from A Beautiful Mind was the bar scene when Russell
Crowe's character explained his game theory epiphany in the context of
which woman his friends should flirt with. He cautioned them against going for
the most attractive woman at the risk of alienating the other women with whom
they had a better chance.
This allegory can be
used to illustrate not only game theory but also the “80-20 rule.” Sometimes,
rather than playing all your cards targeting the world’s best sales prospect,
dating opportunity or venture capitalist, you will attain a higher return
on investment by starting with targets that are more “in your league.” Impress
other key players until the elites have no choice but to pay attention to you.
5. Pace yourself.
Nobody likes a rookie
who drinks too much, pukes and passes out before midnight. Nor does
anybody like a manager who is bouncing from one fire-drill emergency to the
next, or an employee who procrastinates and then has to cram at the last
minute. A more responsible and experienced partier learns to plan ahead, get
some food in his or her stomach and drink a glass of water between every
other adult beverage.
Moderation builds
character. Personal restraint and composure are some of the traits needed to
become a poised, collected manager in the face of a crisis or urgent deadline.
6. Double your expense forecasts.
Every battle plan
becomes worthless once the first shot is fired. Over time, a veteran partier
learns that the statement “I’m only spending $40 tonight and only staying out
until midnight” is rarely a promise they can uphold.
Learning that every
project ends up taking twice as long and costing twice as much as originally
planned can help you choose your projects better and prepare more honest
forecasts that you can adhere to. That new project -- or night on the town
-- might not actually be worth the can of worms it
might open in the first place.
7. Follow up with new relationships.
Throughout the night
at a bar, party or business event, you typically have great conversations
with people you’ve never met before. Each of these people could
potentially become a friend or important contact -- provided that you do the
work to follow up.
Whenever you meet
someone you like, always remember to ask for their contact info so you can
follow up the next day. Send an email, tweet, text, Facebook message, LinkedIn
request or whatever is appropriate for the relationship, and come up with
some reason to reconnect soon (coffee, a party invite, a bike ride, a phone
call, an invitation to play basketball at your local park or maybe even
just virtually discussing an article that you thought they might like).
Your success in life
is directly proportional to the number of awesome people with whom you are
connected.
8. Fail fast.
Sometimes the current
bar just isn’t the right fit. The vibe is dead, the band sucks and there’s
a smell coming from the bathroom. But half of your friends are only halfway
done with their drinks, and the other half figure they’ll order another round
while the others finish. The cycle continues until -- before you know it
-- you've spent the whole evening at that crappy bar.
A smart
partygoer, and manager, can tell when the team is becoming overly
committed to a dead-end initiative. She or he knows when and how to
convince the group to stop investing in the current solution, before too many
resources have been invested in it. “Agile” managers both have more fun and
invest their resources more efficiently. They know when to hold ‘em and
when to fold ‘em.
9. Take leadership when nobody else will.
There’s nothing worse
than asking your friends, “What restaurant do you want to go to?” and getting
the collective response “I don’t care, whatever you guys want.” This
indifference can dampen a group dynamic pretty quickly. Groups actually want someone
to steer decision-making to establish clarity and understanding among members.
Whether in nightlife
or in business, you begin to learn that that someone can be you.
Learning to take initiative is possibly the largest single contributor to
success in life.
10. Designate a voice of reason in your group.
All groups need at
least one designated driver to abstain from the Kool-Aid and ensure that the
team members make rational decisions. Even with a great, visionary CEO to steer
the bar-hopping itinerary, few groups can truly achieve greatness without a sober
COO to keep everyone realistic and pragmatic.
Overall, learning to
consistently have a fun, efficient and safe night out with your friends
can prepare you for a lot of the challenges that can be thrown at you later in
life. The best side effect is that you emerge from these youthful social
activities with a network based on real friendships.
Whether you are
hanging out at bars, playing in sports leagues or participating in a chess
club, learning to confidently make the most of your personal relationships will
help you become more successful throughout your career.
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